Frequently
Help Center
Frequently
Asked.
Quick answers to the most common questions about LEXLION products, orders, and policies.
Product
Yes. All LEXLION bottles are made from 18/8 food-grade stainless steel and are 100% BPA-free and phthalate-free.
Triple-wall vacuum insulation keeps drinks hot up to 12 hours and cold up to 24 hours under normal conditions.
Hand wash the bottle body only. Lids, infusers, and accessories are dishwasher safe on the top rack.
Replacement lids fit wide-mouth bottles with a 2.28" (5.8cm) outer diameter and 0.59" thread height. Check specs before ordering.
Orders & Shipping
Standard US shipping takes 3–7 business days. Expedited options available at checkout. Orders before 2pm EST ship same day.
Yes, to most countries. International shipping takes 7–21 business days. Customs duties are the buyer's responsibility.
You'll receive a tracking number by email once your order ships. Track via the carrier's website or your Amazon account.
Returns & Warranty
30-day money-back guarantee. Contact us within 30 days of delivery. Items must be in original condition.
Manufacturing defects including insulation performance, lid mechanisms, and structural integrity under normal use. Does not cover cosmetic damage from drops.
Care & Maintenance
Fill with warm water and 1 tablespoon of baking soda. Let sit 30 minutes, shake, rinse. Persistent stains: 1:1 water and white vinegar.
Typically 12–18 months with regular use. Replace if you see cracking or reduced leak resistance.
